BioMatrix Highlight: Meet Our Bleeding Disorders Pharmacists


BioMatrix is proud to serve the bleeding disorder community. Our multidisciplinary team works together to help bleeding disorder patients gain and maintain access to prescribed therapy while providing support resources designed to make managing hemophilia or VWD a little easier.

We invite you to meet some of our pharmacists who apply their extensive knowledge and expertise to serve patients with hemophilia and VWD.


Kimberly Epps PharmD, CSP | Vice President & General Manager, Bleeding Disorders Division

“I love working with the bleeding disorders community. Being a pharmacist is much more than just dispensing medication to a patient. It is an opportunity to build relationships and leverage my knowledge and skills to guide patients through their treatment goals, reduce breakthrough bleeding, and improve quality of life. It’s all about helping people achieve better health.”

Kim is a pharmacist with over 10 years of experience in specialty, hospital, long-term care, and retail pharmacy settings. Inspired to pursue a career in medicine by her uncle who was a pharmacist, Kim is driven to make a positive impact. She is particularly interested in the areas of medication safety and quality. Kim has been involved in a variety of pharmacy leadership roles throughout her career. She holds a bachelor's degree in Microbiology from The University of Tennessee, Knoxville and a Doctor of Pharmacy (Pharm.D.) from The University of Tennessee College of Pharmacy in Memphis. She holds several relevant healthcare certificates including a Specialty Pharmacist certification and certificates in both Medication Therapy Management and Immunizations.

Contact Kim

Office: (800) 962-6339 ext 1302
Mobile: (615) 925-0934
Fax: (866) 755-6339
Email: kimberly.epps@biomatrixsprx.com


Lacy Burns, PharmD | Pharmacist in Charge—Memphis, Tennessee Location

“Whether it’s a question regarding their medication or if they just need someone to talk to, I want patients to know they can rely on me to help in any way that I can.”

Lacy is a pharmacist with over 18 years of healthcare experience. Inspired by her mother who is a nurse, Lacy started her healthcare career as a pharmacy technician at the age of 16 and has worked her way up. She holds a PharmD degree from the University of Tennessee Health Science Center in Memphis and a Bachelor of Science degree in Chemistry from the University of Memphis.

Contact Lacy

Office: (800) 962-6339 ext 1309
Fax: (866) 755-6339
Email: lacy.burns@biomatrixsprx.com


Jessica Caballero, PharmD | Pharmacist in Charge—Plantation, Florida Location   

“I’ve always been interested in science, healthcare, and serving my community. In addition to understanding the science behind the therapy and condition, I really try to put myself in my patients’ position. Understanding the day-to-day challenges my patients face allows me to identify potential solutions minimizing difficulties and improving quality of life.”

Jessica is a clinical pharmacist with 15 years of pharmacy experience in a variety of settings including health system, home infusion, specialty, and sterile compounding. Jessica also holds a master's degree in business administration with a health management specialization from St. Thomas University and several professional certifications including a heart failure certificate, sterile compounding and aseptic technique certification from Texas Society of Health System Pharmacists, and The Science of Pharmaceutical Compounding: Non-Sterile Training.

Contact Jessica

Office: (877) 337-3002 ext 1230
Fax: (888) 385-2805
Email: jessica.caballero@biomatrixsprx.com


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